Archive for the ‘Trivia on Twitter’ Category

Trivia on Twitter post 2 days

By Robert on June 19th, 2009

We’re closing in on our second day after launching Trivia on Twitter and it’s be a ton of fun watching this grow. We’ve had some issues, which I am sure people are aware of – specifically the LeaderBoard and people not getting credit for their answers. I wanted to take a moment and explain what happened and what we’ve been doing about it, but first I wanted to say thank you to everyone who has playing, tweeting about it and providing us with feedback. You guys are awesome!

As we said in our previous post, Trivia on Twitter is a joint venture between Stage Two Consulting and FACollective. We are thrilled to be working with Stage Two on this product. I’ve had the pleasure of working with them previously on Legacy Locker, which is a great product for storing your digital assets – if you haven’t checked it out, take a moment and look. We have a lot of plans for Trivia on Twitter and Triv140 that we’ll be talking about here and on the official twitter accounts in the future. So if you aren’t subscribed to this blog or following @trivia and @triv140, you really need to do so now, I’ll wait…

As I said, we had some issue with the leaderboard where we were exceeding Twitter’s Rate Limit of 100 requests an hour. While we had all the available information on twitter itself and our servers to remedy the issue, it did make people feel somewhat cheated. For that I apologize. It was my bad for not getting our servers white listed before releasing Trivia. This was however fixed rapidly with the help of the Twitter team, and we’d like to specifically thank Twitter’s Doug Williams and Jason Goldman. Thanks guys, you rock!!

While that takes care of future issues, we still had the past issues to remedy. To do so, I pulled an almost all nighter last night going through our system and twitter’s adding and updating all the accounts I could find that were in error. I wrote up some scripts that would process the answers for me and then double check what was updated to make sure it looked good. I know I probably missed some – it was late, I was really tired – but that fixes the issues we had remaining.

If you feel something isn’t right about your account you can either email support@triv140.com or go to our other product, Site Remark, and make a comment leaving your twitter screen name and what issues you are having. Don’t forget your twitter screen name. I’ll need that look it up in our system and then verify your answers as well as when they were answered. I will be actively watching both places and am adamant about keeping things open with our players.

Also, keep in mind that if you have a private account and you aren’t followed @trivia we cannot view your answers. You’ll need to follow @trivia in order for us to view and count your answers in our system. While you are at, follow @triv140 too. We’ll be sending out special announcements and various other things through that account.

We are committed to making sure everything is running as it should and making sure all players of the game are scored correctly. Again, we apologize for the inconvenience’s that have popped up and sincerely want you to know that we want to make this the best Trivia game out there.

Thanks again for playing Trivia on Twitter and Good Luck!