More to Site Remark
By Jake on May 20th, 2009
We’ve just released some new updates and features for SiteRemark. We have considered many interface enhancements and are working to continue to improve the overall user experience. We have made various minor tweaks along with the following major additions.
FAQs
We’ve added a section for companies to add ‘Frequently Asked Questions’. This identifies your company as being proactive in customer service and prevents the duplication of questions in the forum. In the future, we will be adding a widget to allow companies to embed these in their websites.
Tab Control
We wanted to give you more control over what content is available to users. Maybe you only have one employee, or maybe you’re a non-profit organization that doesn’t have any products or services that need review. You now have access to show and hide the various tabs. This makes SiteRemark a flexible communication tool for all types of companies and organizations.
Committed to making the product better
We are becoming more and more convinced that Site Remark will help companies be more transparent and honest with customers, as well as help in building relationships and community around a company or product. We are committed to the continued improvement of this service. Please join the conversation and let us know how we can make it serve your needs better. Will we always do it? probably not, but it will help us continue to consider new ideas and ways in which we can improve Site Remark for companies and their customers.
For more information on recent updates, see this previous post. If you are interested in being in the beta test group, email john at facollective.com.
Provide feedback, suggest ideas, or join the conversaton HERE