Archive for April, 2009

Train-ee Church Auction

By Robert on April 29th, 2009

A friend of mine from Godbit, Michael Boyink from Train-ee, has put together a Church Website that is being auctioned off today on Ebay. This is really a great cause because all proceeds will be donated to charity:water to help build a well that will server 250 people with fresh water.

I didn’t know this, but over 1 billion people do NOT have access to fresh water. That is 1 in 6 people in the world.

This is a great cause and you can help out by either bidding on the auction, donating money, or blogging and/or twittering about this.

FACollective is donating a free Unlimited package of Site Remark for 1 year as part of the auction. Other donations that are included in the auction are Donor Tools, Expression Engine, free EngineHosting, discounts on training, and free consulting.

The auction will last for 10 days, so please do what you can to help out this great cause!

Site Remark in Beta

By Robert on April 24th, 2009

As you may have noticed, we recently got our blog up and running. That was a feat in and of itself considering how busy we all have been with FACollective.

Recently, we launched our first product into beta, Site Remark. We built Site Remark because we have been slowly working on our own products and wanted a way to allow our customers to provide feedback about them. We looked at Get Satisfaction, but were completely turned off by the idea that you can sign up a company (as a non-employee) which then displays text that says that company is not interested in an open conversation. While the text has been removed, the ability to do that still exists. It is too much like holding a company hostage for us.

Get Satisfaction also has a horrible User Interface and we don’t want to send our customers to some place where even we have a hard time finding things within the site.

Next, we looked at User Voice and while the User Interface is much nicer than Get Satisfactions, it doesn’t provide a way to leave feedback from the actual product site.

Lastly, we didn’t like either of their pricing structures.

Site Remark doesn’t hold your company hostage and we are working on a verification process to make sure that a company is NOT being signed up and misrepresented. Our first priority is to make sure that all companies on Site Remark are authentic. Our next priority is to make using Site Remark easy for the company and their customers. We provide an easy way to integrate Site Remark into your site, without having to write SSO Cookie information. We make it cut and paste simple.

We have a few more ideas that differ from our competitors as we work towards focusing Site Remark more on product development with your customers.

We’ll be talking regularly here about Site Remark and our other products and their development, so grab our feed or come back often. Ciao!